Confidentiality policy
We are committed to protecting your privacy and ensuring that all personal and health-related information is handled with the highest level of confidentiality, in line with professional and ethical standards.
How Your Information Is Used
Your information is collected to:
Deliver personalised performance and health-related services
Communicate with you regarding your results and recommendations
Maintain accurate records of your assessments and progress
We only collect information that is necessary for these purposes.
How Your Information Is Protected
All personal and health-related information is stored securely
Access is restricted to authorised individuals only
We take appropriate measures to prevent unauthorised access, loss, or misuse of your data
Sharing of Information
Your information will not be shared with third parties without your consent, except where:
It is necessary to deliver your service (e.g. laboratories or trusted service providers)
There is a legal or regulatory obligation to do so
There is a concern regarding safety or serious risk
Your Rights
You have the right to:
Request access to your personal information
Request corrections to inaccurate information
Ask how your data is being used
Confidentiality in Communication
We take care to ensure that all communication—whether by email, phone, or written correspondence—is handled appropriately and securely. However, please be aware that standard email may not always be fully secure.
Questions
If you have any questions about how your information is handled, please contact:
Email:info@drryansmith.com