Confidentiality policy

We are committed to protecting your privacy and ensuring that all personal and health-related information is handled with the highest level of confidentiality, in line with professional and ethical standards.

How Your Information Is Used

Your information is collected to:

  • Deliver personalised performance and health-related services

  • Communicate with you regarding your results and recommendations

  • Maintain accurate records of your assessments and progress

We only collect information that is necessary for these purposes.

How Your Information Is Protected

  • All personal and health-related information is stored securely

  • Access is restricted to authorised individuals only

  • We take appropriate measures to prevent unauthorised access, loss, or misuse of your data

Sharing of Information

Your information will not be shared with third parties without your consent, except where:

  • It is necessary to deliver your service (e.g. laboratories or trusted service providers)

  • There is a legal or regulatory obligation to do so

  • There is a concern regarding safety or serious risk

Your Rights

You have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Ask how your data is being used

Confidentiality in Communication

We take care to ensure that all communication—whether by email, phone, or written correspondence—is handled appropriately and securely. However, please be aware that standard email may not always be fully secure.

Questions

If you have any questions about how your information is handled, please contact:

Email:info@drryansmith.com